General shop contact
General questions, shop system mail, account verification, welcome emails and password resets: hello@sovelyo.shop
KUNDENSERVICE
Contact
Here you can find the appropriate contact for questions about products, orders, deliveries, or returns.
Support and help
Product support, help, returns and issue contact where the topic is not directly tied to a specific order: support@sovelyo.shop
Orders and shipping
Order confirmations, order status, shipping communication and order-specific questions: orders@sovelyo.shop
Invoice and payment
Invoices, payment receipts and billing communication for payments or refunds: billing@sovelyo.shop
Before Purchase
We answer product-related questions as clearly and comprehensively as possible.
After Purchase
You can find the appropriate support for inquiries about order status, delivery, returns, or refunds quickly here.
SOVELYO.SHOP IS PART OF SOVELYO
A shop for remarkable finds. An idea that keeps growing.
SOVELYO.Shop makes selected product worlds clear, inspiring and enjoyable to explore. The shop was founded by Rico Brand. Through SOVELYO, he connects it with other apps and hands-on projects, all born from real-life experience.
When you discover SOVELYO.Shop, you also strengthen the foundation on which more useful ideas can grow.